Member Testimonials

Hear what our members have to say


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“With our four stores in Grand Rapids, MI., the pricing advantage that Carecraft gives us allows us to offer competitive pricing to the big box stores but still offer the specialized service and expertise that we have become known for. In addition, I am really excited that Carecraft has ventured into the social media marketing world because it makes my job a lot easier!”

~ Jodi Tracey, Pools Plus, Grand Rapids, MI

“We joined Carecraft because we wanted to buy better and that really worked. It helped us survive the lean times here in Elkhart, IN. What we really get excited about now are the classes and the education programs that Carecraft offers at the Annual Meeting every year. Those classes helped us to continually advance and stay on the leading edge of products and practices in our industry.”

~ Dustin Lockwood, Bontrager Pools Inc., Elkhart, IN

“We have been members of Carecraft for about three years and it has proven to be one of the best things we ever did. We get aggressive pricing that keeps us competitive in our market and we save a lot of time because of how easy the online purchasing is. With a click I can access hundreds of vendor sites and glean the info I need.”

~ Donn Johnson - Purchasing Manager, Ohio Pools, North Canton, OH

“I am a smaller company in a small market. Since I do not have the economies of scale to take full advantage of the "buying-better-thing", I can only say that joining Carecraft has been the best decision my company has made. It allows me access to products I could not otherwise obtain in a timely manner, and our membership also gives me access to products I might never have known about. That gives me control of my chain of supply and allows me to better serve my customer.

All things said above, the reason I will stay with Carecraft, as long as they will have me, is because Carecraft has employed such a TOP NOTCH staff during all of the years of our membership. NEVER is an email unanswered. NEVER is an issue unaddressed. The purchasing and accounting staff allow my blood pressure to hover a few points lower than it would without them in the "bigger, better, faster, cheaper" 21st Century. It's VERY nice to know things will just get taken care of and not ignored! I know the Carecraft staff is always "watching my back."

~ Lynn Van Aken, Yakima Watermill, Union Gap, WA

“We joined Carecraft in 2006 when we had four retail stores in the Phoenix area. Today we have 22 and we give a lot of the credit to Carecraft, ease of ordering and sharp prices, the support from the staff and the networking support from the other members in the organization.”

~ Aaron and David Hagen, Cactus Valley Pool Supply, Gilbert, AZ

“We have been a member of Carecraft for 21 years. Being a member has given us more buying power and better relationships with vendors/manufacturers in the pool industry. Carecraft has enabled us to meet many other Pool Professionals and leaders in the pool industry, which has given us a great networking tool to share knowledge, ideas and friendships all across the country. Carecraft has been very valuable in the success of our business.”

~ Kathryn Bauer, Stuart Bauer Pools, Louisville, KY

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